Agent Vendor Training Modules
World Cruises and Travel IATA 10603110
With hundreds of cruise and tour operators it is impossible to know them all. Below is a partial list of vendors have proven to be favorable to work with and will give you a good base to build on for the industry. We value these vendors because:
Celebrity Cruises
An experience that combines the power of innovative design, thoughtful details, impeccable service, enriching programming, and world-class cuisine, incredible personal service and stunning surroundings to create unique moments at sea. Celebrity is the ultimate in premium cruising for today’s cruiser who appreciates the finer things.
Royal Caribbean Cruises offers adventure and relaxation for adults and kids onboard the biggest newest ships cruising to popular travel locations. Great for families and multi-generational travelers
Azamara Club Cruises
Azamara has boutique Cruise Ships that go deeper, explore new depths, and gain new perspectives with an immersive, intimate voyage that takes you beyond the initial layers of a city. We Spend More Time in Ports Than Any Other Cruise Line.
Un-Cruise Adventures
Small Ships... BIG Adventures. No matter how you travel—with a companion, family, solo, or in a group—adventure, place, and connection are at the heart of your exploration. Uncover hidden treasures, meet locals (the human, feathered, and wild-and-woolly ones), and learn while having fun. Change the way you see the world.
Crystal Cruises
A luxury, all-inclusive cruise line Crystal has consistently ranked among the world's very best in luxury travel. A superior standard of service is at the heart of the Crystal experience with the finest of everything.
Tour Operators
Insight Vacations
Travel in its truest sense – not just going to incredible places, but really connecting with them, in an authentic way. Be immersed in unique experiences (such as, watching Tomislav pulling in nets of oyster from the Adriatic, then enjoying them onshore). Travel agent friendly with an advantageous TC (tour conductor – where you go for free!) policy, an easy to work with group department, high commission rate while combining a great value with unique experiences for your clients making Insight Vacations is a win for everyone.
African Travel Inc.
While African safaris are considered a niche, they are also on a lot of people’s bucket lists. Safari choices for all travelers at prices from moderate to premium, offering both tailor-made itineraries and pre-planned set departures. A safari fulfills a clients dream and you make a hefty commission.
Central Holidays (sales rep is creating training module for us)
Central Holidays offers superior travel programs, value, and service to destinations across Italy, the Mediterranean, Africa, West Asia, Latin American and Cuba. As true destination specialists, they offer an expansive range of Independent, Escorted, Hosted, and pre and post cruise packages that allow you to easily put together seamless packages.
Group Travel Experiences for special interest travel, religious pilgrimages, and fully-customized programs. Their newest brand, Journeys by Central Holidays, was created to orchestrate tailor-made, 6-star travel experiences that redefine luxury.
There are no webinars or formal training offered by Central Holidays. Here is the website: https://www.centralholidays.com/ and you can contact David or Blair for more information.
Ciao Italy
A reliable and useful resource for Italy when you need independent or private tours in Italy. You can provide hotels, transfers, train tickets and pass-the-line museum tickets for a seamless experience for your clients. With offices located in the US they get back to you the same day with pricing.
Very easy company to work with! There is no formal training, but the website is here: https://ciaoitalytours.com/ As always, you can contact David or Blair.
Vacation Express
Take off to beautiful sun destinations with affordable, packages. Destinations: Mexico, Central America and the Caribbean. Website here: https://www.vacationexpress.com/ . There is no formal training, but the website is here: https://ciaoitalytours.com/ As always, you can contact David or Blair or Kathy.
China Tour.com
Contrary to their name China tour offers value vacations to all of Asia. David and Blair have used this company numerous times (including 2 trips we hosted) and love working with them. Here is their website: https://www.chinatour.com/ . While they offer no formal training occasionally they do road shows which allow you to meet some of the agents in person. Talk to David and Blair about booking a group trip through China Tour as it is a great way to start getting group business.
Air
Sky Bird Travel
Air is an important component of any travel experience. Wading through the many air options for your clients can make you shine as an agent while providing the often over looked opportunity for additional commission. Sky Bird is one of the largest air consolidators in the world with contact with many carriers. Since there is no formal training provided by Sky Bird contact Blair, David or Kathy to learn how to effectively use this resource.
Insurance
We offer Allianz or Travel Guard insurance products depending on the specific needs of the client. Allianz (pronounced All-ee-onz) offers a recorded, comprehensive training program while Travel Guard offers webinars that you need to attend in real time.
Due to lack of education on the benefits and protection that comes from travel insurance, customers offer refrain from making a purchase. It is your responsibility to make sure your clients are educated about possible travel disruptions and how to be prepared. One way to approach this is to let people know that, like all insurance, you hope you don’t need it but when you do need it you REALLY, REALLY need it. In addition to offering your clients peace of mind you will also be making more money.
Real Life Examples
World Cruises and Travel IATA 10603110
With hundreds of cruise and tour operators it is impossible to know them all. Below is a partial list of vendors have proven to be favorable to work with and will give you a good base to build on for the industry. We value these vendors because:
- They value travel agents and don’t try to steal your clients
- They have integrity and do the right thing if an issue occurs
- They have favorable group policies
- Revenue for Celebrity, Royal Caribbean and Azamara is combined making it easier to get high commission levels for all three companies
- If you are a new agent, you must complete the courses that are highlighted in red within 30 days to be able to book travel. If you are an existing agent, you must complete the courses before any commissions will be released.
- Leads that become available will be distributed according to your niche and the courses you have completed.
- If you live in Florida, you will have access to ship tours that will give you more in-depth knowledge of what the different cruise products and ships are like. It is also a fun way to spend half a day!
Celebrity Cruises
An experience that combines the power of innovative design, thoughtful details, impeccable service, enriching programming, and world-class cuisine, incredible personal service and stunning surroundings to create unique moments at sea. Celebrity is the ultimate in premium cruising for today’s cruiser who appreciates the finer things.
- Log into Cruising Power. If you don’t have a password create one and then we will activate your account.
- After you log in go to the training tab on the top and select “Celebrity”. Then select “CELEBRITY FIVE STAR ACADEMY - ENTER HERE”.
- 6-8 weeks after completing the course you will get a certificate. Scan and email the certificate to: Blair@WorldCruisesandTravel.com and it will be attached to your profile.
Royal Caribbean Cruises offers adventure and relaxation for adults and kids onboard the biggest newest ships cruising to popular travel locations. Great for families and multi-generational travelers
- Log into Cruising Power. If you don’t have a password create one and then we will activate your account.
- After you log in go to the training tab on the top and select “Royal Caribbean”. Then select “ROYAL CARIBBEAN UNIVERSITY”.
- After completing the Bachelor and Master’s program you will get a certificate and email the certificate to: Blair@WorldCruisesandTravel.com and it will be attached to your profile.
Azamara Club Cruises
Azamara has boutique Cruise Ships that go deeper, explore new depths, and gain new perspectives with an immersive, intimate voyage that takes you beyond the initial layers of a city. We Spend More Time in Ports Than Any Other Cruise Line.
- Log into Cruising Power. If you don’t have a password create one and then we will activate your account. After you log in go to the training tab on the top and select “Azamara”under AZAMARA WORLD ACADEMY.
- There are two levels: Explorer and Discoverer. Select “Explore Courses Here”. There are a lot of modules to this course and while they may look over whelming they are all very short. The Explore course informs you about the hardware and the onboard amenities. The second course, the Discoverer course, is about the destinations and sales and marketing.
- Once you finish both courses it unlocks exclusive content
- Best of all if you sell 3 cruises within 90 days of completing the course you go for FREE! You might want to consider suggesting a group trip to some of your clients to get your free cruise as well as good commissions on the sales. Be sure to take both courses and email the certificate to: Blair@WorldCruisesandTravel.com and it will be attached to your profile.
Un-Cruise Adventures
Small Ships... BIG Adventures. No matter how you travel—with a companion, family, solo, or in a group—adventure, place, and connection are at the heart of your exploration. Uncover hidden treasures, meet locals (the human, feathered, and wild-and-woolly ones), and learn while having fun. Change the way you see the world.
- Go here: https://www.uncruise.com/travel-partners . Scroll to the bottom select “Travel Partners” and register.
- Take the ADVENTURIST program consisting of three 30-minute webinars—choose from either the live online sessions or our archived webinars.
- Then, pass the online exam!
- After passing the exam, certified Adventurists receive a framed certificate and bonus commission vouchers. When you get the certificate in the mail scan it and email it to Blair@WorldCruisesandTravel.com and it will be attached to your profile.
Crystal Cruises
A luxury, all-inclusive cruise line Crystal has consistently ranked among the world's very best in luxury travel. A superior standard of service is at the heart of the Crystal experience with the finest of everything.
- Go here: http://www.crystalcruises.com .
- Go to “Partner Resource Center” at the bottom of the page under Crystal Cruises. Create a log in.
- CRYSTAL CRUISES ONLINE TRAINING link: http://crystalcruisesspecialist.com/ .
- When you have completed the course download the diploma and send it to Blair@WorldCruisesandTravel.com and it will be attached to your profile.
Tour Operators
Insight Vacations
Travel in its truest sense – not just going to incredible places, but really connecting with them, in an authentic way. Be immersed in unique experiences (such as, watching Tomislav pulling in nets of oyster from the Adriatic, then enjoying them onshore). Travel agent friendly with an advantageous TC (tour conductor – where you go for free!) policy, an easy to work with group department, high commission rate while combining a great value with unique experiences for your clients making Insight Vacations is a win for everyone.
- Go here: https://www.insightvacations.com/us/agent-area/login?returnUrl=%2fus%2fagent-area and create a login.
- The ‘Insight Trip Specialist’ E-Learning program is an interactive suite of easy courses, specifically designed to help you increase your earning potential through selling more trips. The platform is easy to use, and each 20-minute course is divided into several simple modules. You’ll quickly build a much deeper knowledge and understanding of Insight Vacations and Luxury Gold as the best Premium and Luxury guided holiday brands in the business; and be able to effortlessly separate us from our competitors, confidently selecting the perfect trip for every client.
- At the end of each course you will become an accredited expert in the subjects covered. You will be able to print and display our highly regarded ‘Insight Trip Specialist’ certificates, each acknowledging and verifying your achievements.
- Please email certificate to Blair@WorldCruisesandTravel.com and it will be attached to your profile.
African Travel Inc.
While African safaris are considered a niche, they are also on a lot of people’s bucket lists. Safari choices for all travelers at prices from moderate to premium, offering both tailor-made itineraries and pre-planned set departures. A safari fulfills a clients dream and you make a hefty commission.
- They offer agents rates after completing AFRICAN TRAVEL UNIVERSITY.
- Go to: https://africantravelinc.com/ , click on the Agent Login tab and register.
- Once completed please email certificate to Blair@WorldCruisesandTravel.com and it will be attached to your profile.
Central Holidays (sales rep is creating training module for us)
Central Holidays offers superior travel programs, value, and service to destinations across Italy, the Mediterranean, Africa, West Asia, Latin American and Cuba. As true destination specialists, they offer an expansive range of Independent, Escorted, Hosted, and pre and post cruise packages that allow you to easily put together seamless packages.
Group Travel Experiences for special interest travel, religious pilgrimages, and fully-customized programs. Their newest brand, Journeys by Central Holidays, was created to orchestrate tailor-made, 6-star travel experiences that redefine luxury.
There are no webinars or formal training offered by Central Holidays. Here is the website: https://www.centralholidays.com/ and you can contact David or Blair for more information.
Ciao Italy
A reliable and useful resource for Italy when you need independent or private tours in Italy. You can provide hotels, transfers, train tickets and pass-the-line museum tickets for a seamless experience for your clients. With offices located in the US they get back to you the same day with pricing.
Very easy company to work with! There is no formal training, but the website is here: https://ciaoitalytours.com/ As always, you can contact David or Blair.
Vacation Express
Take off to beautiful sun destinations with affordable, packages. Destinations: Mexico, Central America and the Caribbean. Website here: https://www.vacationexpress.com/ . There is no formal training, but the website is here: https://ciaoitalytours.com/ As always, you can contact David or Blair or Kathy.
China Tour.com
Contrary to their name China tour offers value vacations to all of Asia. David and Blair have used this company numerous times (including 2 trips we hosted) and love working with them. Here is their website: https://www.chinatour.com/ . While they offer no formal training occasionally they do road shows which allow you to meet some of the agents in person. Talk to David and Blair about booking a group trip through China Tour as it is a great way to start getting group business.
Air
Sky Bird Travel
Air is an important component of any travel experience. Wading through the many air options for your clients can make you shine as an agent while providing the often over looked opportunity for additional commission. Sky Bird is one of the largest air consolidators in the world with contact with many carriers. Since there is no formal training provided by Sky Bird contact Blair, David or Kathy to learn how to effectively use this resource.
Insurance
We offer Allianz or Travel Guard insurance products depending on the specific needs of the client. Allianz (pronounced All-ee-onz) offers a recorded, comprehensive training program while Travel Guard offers webinars that you need to attend in real time.
Due to lack of education on the benefits and protection that comes from travel insurance, customers offer refrain from making a purchase. It is your responsibility to make sure your clients are educated about possible travel disruptions and how to be prepared. One way to approach this is to let people know that, like all insurance, you hope you don’t need it but when you do need it you REALLY, REALLY need it. In addition to offering your clients peace of mind you will also be making more money.
Real Life Examples
- A longtime client of mine falls in the dining room on a Princess cruise and breaks her hip. Because she had Travel Guard insurance the insurance covered the cost of the $50,000 air evacuation from the Caribbean to the US with her son who called to thank me. Why did he thank me? Because he is the kind of guy who likes to save money and I convinced him to buy the insurance.
- David and I were in Scotland walking on the pier to the port (sorry, I don’t remember which one) A woman in front of us wasn’t watching where she was going and fell off the pier. She had to be taken to the hospital. She had no insurance, so she was responsible for the hospital bill, got no refund on the balance of her cruise and had to rebook her air ticket home. How did I find all of this out? Her traveling companion, who also didn’t have insurance, continued the cruise so she wouldn’t incur losses also. If they had insurance the medical bills would have been paid. The lost portion of the cruise would have also been reimbursed and new air tickets would have been paid for both parties.
- David’s phone fell out of his pocket in India and we got reimbursed. My luggage got lost on my very first trip to Europe and didn’t catch up to me for 6 days. I got reimbursed for clothing and essentials to hold me over. Last December I got a urinary tract infection on a cruise and insurance reimbursed me the $180 I spent on the doctor and medication.
- Allianz Go to: www.agentmaxonline.com and create a new account.
- After logging in, go to the “Resource Center” tab, then training, then training portal. This will take you to The Travel Agent Academy where you will need to create another login. (With this login you will also have access to other training modules that may interest you).
- Then go to “General Training” and when complete go to “Advanced Training”
- Please forward your congratulatory email when you have completed the course and it will be attached to your profile.